Missing Items FAQ

Name: FleetRefresh
Address: Brooklyn, Staten Island, Long Island, Rockaway, New York, NY, bk, si
Telephone: (646) 906-9173
Price range: $65-$1100

At FleetRefresh, the security of your belongings is a top priority. While incidents of lost or missing items are extremely rare, we have established a clear policy to ensure transparency and swift resolution if such an issue arises.

What should I do if I notice an item is missing after my vehicle has been serviced?

If you believe an item is missing, please contact us immediately at [email protected] or +(646) 906-9173. Provide details of the missing item and any proof of ownership if available. or visit fleetrefresh.com/rmi and follow the form.

How does FleetRefresh handle claims of missing items?

We take all claims seriously and will investigate promptly. Our team will review the service records and communicate with the staff involved.

Is FleetRefresh responsible for any lost or missing items?

While we take utmost care during our services, FleetRefresh is not liable for any lost or missing items. We recommend removing valuables from your vehicle before your appointment.

How can I prevent items from being lost or misplaced?

To ensure the safety of your belongings, please remove all valuables from your vehicle before the service. Check your vehicle thoroughly after the service to confirm all items are accounted for.